Privacy Policy

This Privacy Policy describes how your information is collected, used, and
disclosed by LEV IMM LLC (“LEV IMM LLC”, “we,” “us,” or “our”) in
connection with your use of our websites, indicated under the heading
[Websites – (Covered Entities)] (“Websites”) and our services. The scope of
this Privacy Policy covers both your use of the LEV IMM LLC website(s) and
any other ways in which you may interact with LEV IMM LLC, such as when
you speak to us on the phone or through a remote video call. It also
describes the choices available to you regarding our use of your personal
information. Information for California residents and individuals located in the
European Union are also included within this policy.

DEFINITIONS

Personal Data:
This means any information relating to an identied or identiable natural
person (“data subject/user”). An identiable natural person is one who can be
identied, directly or indirectly, by reference to an identier such as a name,
an identication number, location data, an online identier or to one or more
factors specic to the physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person. As used in this Privacy Policy,
Personal Data or Personal Information means information that relates, and is
capable of being linked, to a particular person. It does not include deidentied or aggregate information.
Data subject/user:
Refers to any identied or identiable natural person, whose personal data is
processed by LEV IMM LLC (the controller responsible for the processing).
Processing:
Is any operation or set of operations which is performed on personal data or
on sets of personal data, whether by automated means, such as collection,
recording, organization, structuring, storage, adaptation or alteration,
retrieval, consultation, use, disclosure by transmission, dissemination or
otherwise making available, alignment or combination, restriction, erasure or
destruction.
Consent of the data subject/user:
Is any freely given, specic, informed, and unambiguous indication of the
data subject/user’s wishes by which he or she, by a statement or by specic
afrmative action, signies agreement to the processing of personal data
relating to him or her.

INFORMATION WE COLLECT

We or our service providers may collect Personal Data and data that does not
specically identify you when you use our websites or services. In this
section, we explain what types of Personal Information we may collect about
consumers. The Personal Information collected depends on the type of
interaction we have with a consumer (such as calling, or visiting our
websites), the types of products a consumer considers or purchases, and
what information LEV IMM LLC’ customers choose to share with us. This
section includes all the information that we may collect about consumers, but
we will rarely collect all these types of information about any single individual.
LEV IMM LLC potentially collects the following categories of information
about consumers, some of which may be collected or maintained in a manner
such that it can be considered Personal Information:
Identiers: Examples of the types of identiers that LEV IMM LLC may collect
include real names, nicknames, postal addresses, online identiers, Internet
Protocol addresses (“IP addresses”), email addresses, account numbers,
Social Security numbers, driver’s license numbers, passport numbers, and
other government identication numbers.
Other Types of Information: Examples of other types of information include
physical characteristics or descriptions of you, telephone number, education,
employment, nancial information including bank account, credit card, and
debit card numbers. It also includes additional information provided to LEV
IMM LLC directly by you, such as when you complete a questionnaire,
answer a survey, or receive a consultation. This category includes information
identied as Personal Information in California Civil Code Section 1798.80(e)
that is not otherwise categorized.
Characteristics Protected Under Some Laws: Examples of the types of
characteristics that LEV IMM LLC may collect include age, national origin,
citizenship, marital status, medical information, sex, sexual orientation, and
veteran or military status.
Internet Information: Examples of the types of internet or other electronic
network activity information that LEV IMM LLC may collect includes browsing
history, search history, information about the device the consumer is using to
access our websites or applications, and information regarding a consumer’s
interaction with LEV IMM LLC or our partners’ websites, applications, or
advertisements. We may also collect information from visitors to our websites
such as browser settings, operating systems, referring/exit pages, and
clickstream data. When we send you an email, LEV IMM LLC may also
collect information, including about how you interact with that email.
Geolocation Information: LEV IMM LLC may collect information about where
a consumer resides or is otherwise located.
Audio and visual information: LEV IMM LLC may make audio recordings of
calls with consumers. We may make visual recordings of consumers when
they visit our premises or when consumers agree that LEV IMM LLC may
take their photograph or videotape them.
Professional and Employment-Related Information: Examples of the types of
professional and employment-related information LEV IMM LLC may collect
includes information about professional status and afliations, employment
history, and employment status requested by your Visa application.
Personal Data:
We may collect Personal Data from you when you purchase our products or
services, register to use our services, register to become an afliate, or
otherwise communicate with us. The Personal Data that we collect through
our websites may include, but is not limited to, your rst and last name,
mailing address, email address, phone number, payment card information,
and any information contained in your communications with us.
Information collected via Technology:
We may automatically collect information about your use of our websites and
services, such as the Websites you came from (known as the “referring
URL”), the type of browser you use, the device from which you connected to
our services, the time and date of access, and other information that may not
personally identify you. We track this information using cookies, small text
les, or other technologies. Cookies are sent to a user’s browser from our
servers and are stored on the user’s computer hard drive. Sending a cookie
to a user’s browser enables us to collect information about that user’s visit to
our websites or use our services and keep a record of the user’s preferences
when visiting our websites or using our services, both on an individual and
aggregate basis.
The Company may use both persistent and session cookies; persistent
cookies remain on your computer after you close your session until you
delete them, while session cookies expire when you close your browser. You
may be able to refuse or delete cookies using the appropriate settings on
your browser. However, if you refuse or delete cookies, you may not be able
to use the full functionality of our websites or services. If you use another
browser or device, you may need to review the settings for that browser or
device to refuse or delete cookies on that browser or device.
We may also work with third parties that collect information about your use of
the Websites and other websites or applications over time. We use Google
Analytics and other third-party services to monitor and improve the
performance of our websites. For more information about how Google
Analytics collects and uses information when you visit our Websites, please
visit www.google.com/policies/privacy/partners. You can learn how to opt-out
of our website’s cookies at any time by using the link below:
Disable Cookies (https://www.wikihow.com/Disable-Cookies)
GDPR Notice on Email Status Tracking
Due to the sensitive nature of our service, email status tracking is a required
security aspect to ensure the integrity and reliability of our communications.
This tracking is crucial for maintaining the security, support, billing, and fraud
prevention standards that our customers rely on.
1. Email Status Tracking for Support
We track the status of emails (“Seen”) related to support to provide timely and
effective assistance to our customers. This data is not shared with third
parties.
1.1. This data is only tracked after a customer starts an application for our
service.
Anti-Fraud Note: Tracking the email status for support helps us identify and
prevent fraudulent activities by ensuring that support communications are
legitimate and originate from the correct sources. Email tracking data is
collected using third-party services integrated with our service offerings.
2. Email Status Tracking for Billing
We track the status of emails (“Processing”, “Delivered” and “Not Delivered”)
related to billing to ensure accurate and timely billing communications.
2.1. This data is only tracked after the conrmed sale of the service.
2.2. This data may be shared with third parties only when deemed necessary
to resolve charge disputes, ensuring that any billing issues are handled
correctly and efciently.
2.3. This data is not shared with third parties when there is no charge dispute
to resolve.
Anti-Fraud Note: Tracking the email status for billing communications is
essential for detecting and preventing fraudulent billing activities. By
monitoring these communications, we can verify that billing information is
correctly processed and addressed.
By using our service, you acknowledge and consent to the tracking of email
status as described above. This tracking is a critical component of our
commitment to providing secure and reliable service to all our customers.

HOW WE USE AND SHARE YOUR INFORMATION

Personal Data:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or
share your Personal Data with third parties for marketing purposes without
your consent. We share Personal Data:
– with vendors who are performing services for the Company at our
direction and in accordance with our Privacy Policy;
– with any afliates (If necessary to perform the service);
– where we have a good-faith belief that access, use, preservation or
disclosure of the information is reasonably necessary to meet any applicable
legal process or enforceable governmental request;
– to enforce our Terms of Use, including investigating potential
violations;
– to address fraud, security or technical concerns;
– to protect against harm to the rights, property, or safety of our users or
the public, as required or permitted by law;
– in the event we undergo a business transaction such as a merger,
acquisition, or sale of all or a portion of our assets, including in bankruptcy;
– pursuant to a subpoena, court order, governmental inquiry, or other
legal process or as otherwise required by law, or to protect our rights or the
rights of third parties;
– Professionals (including Lawyers and other Professionals): LEV IMM
LLC may share consumer information with the independent professionals that
can be accessed through products such as our legal reviews and lawyerassisted products; and
– Government Entities: LEV IMM LLC is not afliated with any
governmental organization but as part of the services offered, the client may
have an application that is sent directly to the appropriate agency, and LEV
IMM LLC as, and/or LEV IMM LLC may share information about consumers
with government entities in order to fulll the products purchased by our
customers. Certain Personal Information becomes public record when
documents are led with the federal or state government, or with a court. For
example, an applicant’s personal information and les are sent to the US
Department of Homeland Security (DHS) or United States Citizen and
Immigration Services (USCIS), or other pertinent agency and are no longer
under our control when applications and petitions are led. This Privacy
Policy does not cover these or similar third-party actions.
– LEV IMM LLC remains liable under the DPF Principles if a third-party
agent processes personal data received from the EU, UK, or Switzerland in a
manner inconsistent with the Principles, unless LEV IMM LLC proves that it is
not responsible for the event giving rise to the damage.
If we sell all or part of our business, your Personal Data may be among the
assets transferred. You acknowledge and consent that such transfers may
occur and are permitted by this Privacy Policy and that any acquirer of our
assets may continue to process your Personal Information as set forth in this
Privacy Policy. If our information practices change at any time in the future,
we will post an updated privacy policy on our Websites. We suggest that you
check the Websites periodically to learn about how your information is used
and disclosed.
We use the Personal Data you provide to us for the following purposes:
– to help us communicate with you, such as to contact users in
response to questions, solicit feedback from users, provide technical support,
and inform users about promotional offers;
– to provide our services to you or to the owner of the account
associated with your application;
– to operate, maintain, and improve our Websites and Services;
– to comply with applicable legal requirements; and
– to enforce our Terms of Use and otherwise protect our interests;
– as otherwise disclosed at the time such information is collected.
We may also use any Personal Data you provide to us when registering for
our services on our Websites or purchasing a product on our Websites to
advertise or market other products or services that we think may be of
interest to you.
Automatically Collected Information
We may use technology to automatically collect certain information from you
when you use our Websites or services (“Automatically Collected
Information”). In general, we use Automatically Collected Information to help
us improve our service and customize the user experience. We also
aggregate Automatically Collected Information to track trends and analyze
usage patterns on the Websites and our service. This Privacy Policy does not
limit in any way our use or disclosure of Automatically Collected Information,
and we reserve the right to use and disclose such Automatically Collected
Information to our partners, advertisers, and other third parties at our
discretion.
How we protect information
We implement security measures designed to protect your information from
unauthorized access. Where needed, your account is protected by your
account password, and we urge you to take steps to keep your personal
information safe by not disclosing your password and by logging out of your
account after each use. We further protect your information from potential
security breaches by implementing certain technological security measures
including encryption, rewalls, and secure socket layer technology. However,
these measures do not guarantee that your information will not be accessed,
disclosed, altered, or destroyed by breach of such rewalls and secure server
software. By using our Service, you acknowledge that you understand and
agree to assume these risks.

YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from sending email marketing
communications to you. When we send promotional email communications to
a user, the user can opt-out of receiving such communications by following
the unsubscribe instructions provided in each promotional email. You can
also indicate that you do not wish to receive marketing communications from
us. Please note that notwithstanding the promotional preferences you
choose, we may continue to send you administrative emails including, for
example, communications about updates to our Privacy Policy.
LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to other websites or applications.
We are not responsible for the privacy practices employed by the owners of
those websites and applications or the information or content they contain.
This Privacy Policy applies solely to information collected by us through these
Websites and our service. Therefore, this Privacy Policy does not apply to
your use of a third-party website accessed by selecting a link on our websites
or via our service. We encourage our users to read the privacy statements of
other websites before proceeding to use them.
Information for EU Customers and Visitors.
If you are in the European Union (“EU”), this section provides information
regarding your rights, and LEV IMM LLC’s responsibilities, and additional
information regarding the processing of your personal data. LEV IMM LLC
complies with the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF)
as set forth by the U.S. Department of Commerce regarding the collection,
use, and retention of personal information transferred from the European
Union to the United States. LEV IMM LLC has certied to the U.S.
Department of Commerce that it adheres to the Data Privacy Framework
Principles (DPF Principles). If there is any conict between the terms in this
privacy policy and the DPF Principles, the DPF Principles shall govern. To
learn more about the Data Privacy Framework (DPF) Program, and to view
our certication, please visit https://www.dataprivacyframework.gov/.
LEV IMM LLC is the sole U.S. entity that adheres to the EU-U.S. Data Privacy
Framework (DPF) Principles.
LEV IMM LLC is subject to the investigatory and enforcement powers of the
U.S. Federal Trade Commission (FTC).
Lawful Basis of Processing
LEV IMM LLC processes personal data of persons in the EU based on the
lawful basis outlined below.
Where multiple bases are provided, the basis that LEV IMM LLC relies on for
any particular processing will be context dependent.
Purpose of Processing
(Described in the section above entitled “How We Use the Information We
Collect About Consumers.”)/
– Legal Basis for Processing
Providing Products and Services/
– Performance of Contract, Consent, Legitimate Interest
Security/
– Legitimate Interest
Meeting Legal Requirements/
– Compliance with Legal Obligation
Marketing/
– Consent, Legitimate Interest
Product Development/
– Legitimate Interest
Analytics/
– Legitimate Interest
Operational Purposes
Consent, Legitimate Interest, Compliance with Legal Obligations
Sharing with Business Partners/
– Performance of Contract, Consent
Financial Reporting and Other Internal Uses/
– Legitimate Interest
Business Transfers/
– Legitimate Interest, Compliance with Legal Obligation
EU User Rights
If you are in the EU, you have the following rights with respect to how LEV
IMM LLC processes your personal data.
– You have the right to request a copy of the personal data that LEV
IMM LLC has about you;
– You have the right to request that LEV IMM LLC correct the
information about you if you believe it to be inaccurate;
– You have the right to request that LEV IMM LLC erase or refrain from
using your personal data. This is not an absolute right and, in some
circumstances, LEV IMM LLC may decline to erase or limit its usage of your
data, such as when LEV IMM LLC has an on-going business relationship with
you or we are legally required to retain the information. If LEV IMM LLC
cannot honor your request, LEV IMM LLC will inform you of this fact as well
as the reasons for LEV IMM LLC’s decision;
To exercise any of these rights, please submit the request using contact
Customer Support at support@levimm.com.
If you are located in the EU, you also have the right to raise any objections
regarding the processing of your personal data and to raise any concerns you
may have about LEV IMM LLC’s processing of your personal data. In
compliance with the EU-U.S. Data Privacy Framework (DPF) Principles, LEV
IMM LLC commits to resolve complaints about our collection or use of your
personal information. EU individuals with inquiries or complaints regarding
our DPF policy should rst contact LEV IMM LLC at: support@levimm.com.
LEV IMM LLC has further committed to refer unresolved complaints
concerning our handling of personal data received in reliance on the EU-U.S.
DPF to JAMS, an alternative dispute resolution provider based in the United
States and the United Kingdom. If you do not receive timely acknowledgment
of your DPF Principles-related complaint from us, or if we have not addressed
your DPF Principles-related complaint to your satisfaction, please visit https://
www.jamsadr.com/DPF-Dispute-Resolution for more information or to le a
complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, individuals may invoke binding arbitration to
address complaints regarding compliance with the EU-U.S. DPF Principles,
as described in Annex I of the DPF Principles. If you wish to invoke binding
arbitration, you must deliver notice to LEV IMM LLC and follow the
procedures outlined in Annex I.
To deliver notice to LEV IMM LLC for invoking binding arbitration, please
send an email with the subject line ‘Binding Arbitration Request’ to
support@levimm.com. Your request should include your name, contact
information, a detailed description of your complaint, and any relevant
supporting documents.
While we hope that LEV IMM LLC can resolve any of your privacy concerns
to your satisfaction after you contact us directly, you also have the right to le
a complaint regarding LEV IMM LLC’s handling of your personal data with the
Information Commissioner’s Ofce, the UK’s independent Data Protection
Authority. Their contact information is:
Information Commissioner’s Ofce
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
https://ico.org.uk/global/contact-us/
+44 1625 545 700
LEV IMM LLC commits to cooperate with EU data protection authorities
(DPAs) and comply with the advice given by such authorities with regard to
human resources data transferred from the EU in the context of the
employment relationship.
Websites – (Covered Entities)
This website is covered under the LEV IMM LLC privacy policy.
CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this Privacy Policy at any time.
We will notify you of changes to our Privacy Policy by posting an updated
policy on our websites with a new effective date. You should periodically
check the Websites to review our Privacy Policy for updates.
Children’s Privacy
Our websites and our services are not directed to anyone under the age of
18. We do not knowingly collect or solicit information from anyone under the
age of 18 or allow anyone under the age of 18 to sign up for the service and/
or ll out an application.
Parents may wish to arrange for travel requirements for their minor child. We
will process these applications with the same security measures used for all
our services. In this instance, the data is gathered & collected from the
parent/guardian and not from the minor.
If we learn that we have gathered Personal Data from anyone under the age
of 13, we will promptly delete such Personal Data. If you are the parent of a
child who is younger than 13 years old, and you have provided us with
Personal Data about your child with relation to our travel services and want to
ensure that it has been deleted, please contact us at support@levimm.com
Data Retention
We retain your personal data for the duration of the customer relationship, if
any. We also retain your personal data for 6 consecutive months after our last
interaction with you.
Online Behavioral Advertising
We may partner with third-party organizations, such as ad networks, which
may use cookies, pixel tags, beacons, clear gifs, and/or other technologies to
collect information about your visits to our websites and other non-afliated
sites or applications over time, including information about relationships
among the different browsers and devices you use. These third-party
organizations collect this information to provide you with relevant advertising
based on your browsing activities and interests. This type of advertising is
known as interest-based advertising.
We adhere to the DAA’s Self-Regulatory Principles in connection with this
interest-based advertising activity. You may visit www.optout.aboutads.info to
learn more about interest-based advertising and how to opt-out of this form of
advertising on your web browser by companies participating in the Digital
Advertising Alliance (“DAA”). If you use a different browser, erase cookies
from your browser, or use a different mobile device, you may need to renew
your “opt-out” choices. If you choose to opt-out of receiving interest-based
ads, you will continue to see advertisements on websites serving interestbased ads; however, these advertisements will not be tailored to your
interests.
California Users
If you are a resident of California, note that we have previously indicated that
we do not sell, rent, share, or trade your Personal Data. However, the law
requires us to notify you that you may have certain additional rights with
respect to the processing of your Personal Data. You may have the right to
request that we delete any of your Personal Data. You also have the right to
opt-out of the sale* of your Personal Data. To exercise this right, please use
the following link: https://levimm.com/contacts/.
You also have the right to request that we disclose to you the following
information:
– The categories of Personal Data that we collect, sell, or disclose for a
business purpose;
– The categories of sources from which we collect Personal Data about
you;
– The business or commercial purposes for which we collect your
Personal Data;
– The specic pieces of Personal Data we have collected about you;
We disclose all information, including all Personal Data that we collect, to the
individual associated with that data. We have identied these categories
below:
Categories of Personal Data We May Collect (*Please note that we do not
sell, rent, trade or share Personal Data as indicated above.)
– Your name;
– Alias;
– Postal Address;
– Unique personal identiers;
– Online identiers;
– IP address;
– Email address;
– Account name;
– Browsing history;
– Search history;
– Information regarding your interactions with websites, applications, or
advertisements;
– Geolocation data;
– Electronic information;
– Professional or employment-related information; and
– Education information.
Categories of Personal Data that We May Disclose For a Business Purpose:
– Your name;
– Alias;
– Postal Address;
– Unique personal identiers;
– Online identiers;
– IP address;
– Email address;
– Account name;
– Browsing history;
– Search history;
Information regarding your interactions with websites, applications, or
advertisements;
– Geolocation data;
– Electronic information;
– Professional or employment-related information; and
– Education information.
You also have the right not to be discriminated against for exercising any of
the rights identied in this section. To exercise any of the rights identied in
this section, please use the contact information provided below.
International Users
If you visit our websites or use our services from locations outside of the
United States, please be aware that the information you provide to us through
your use of our websites or our services may be transferred to and processed
in countries other than the country from which you viewed our Websites or
used our services, including the United States. These countries may not offer
equivalent protection for your Personal Data as those available in the country
from which you accessed our websites or used our services. The method we
use to transfer Personal Data from the EU to the US is through the form they
ll out and transfer it to our server.
If you visit our websites or use our services from the European Economic
Area (“EEA”), please note that you may have additional rights with respect to
the processing of your Personal Data. You may have the right to request that
we provide you with access to your Personal Data. You may also have the
right to request that we correct any errors relating to your Personal Data, that
we erase your Personal Data, that we restrict the processing of your Personal
Data, and that we provide you with a copy of your Personal Data in a
structured, machine-readable format. You may also have the right to request
that we provide your Personal Data to another organization.
In most instances, we process Personal Data with the data subject’s consent.
We obtain your consent to process your Personal Data when you le an
application. In addition to obtaining your consent to process your Personal
Data, we also may process such information to provide our services to you.
We may also process Personal Data where required to do so by applicable
law or where it is in our legitimate interest to do so and such interests are not
overridden by the data subject’s data protection rights. Our legitimate
interests may include acting on your behalf to assist in the completion of your
applications as you have contracted us to do, improving and developing new
products and services, ghting fraud, and protecting our business interests
and rights. You have the right to object to our processing of your Personal
Data on the basis of our legitimate interests or to withdraw your consent to
our processing of your Personal Data.
To exercise your rights, please submit a request using the contact information
provided below. Please note that in some instances, we may be required by
the applicable law to restrict our disclosure of your Personal Information or to
retain your Personal Information after you have requested that we delete it. In
such instances, we will comply with the applicable legal requirements.
If you have concerns relating to the processing of your Personal Data, please
let us know using the contact information provided below. If we are unable to
resolve your concerns, you have the right to le a complaint with the data
protection authority where you live, work, or where you believe a breach of
applicable law may have occurred.
We do not use automatic decision-making (i.e., making decisions solely by
automated means without any human involvement) or proling (i.e.,
automated processing of personal information to evaluate certain aspects of
an individual).
If we experience a personal data breach, we will notify you and pertinent
agencies of this incident in accordance with applicable legal requirements.

CONTACT US

This Privacy Policy is incorporated into our Terms of Service, and therefore
governs your use of LEV IMM LLC’ services. By using LEV IMM LLC’
services on any of the covered entities, you accept the terms of this Privacy
Policy. If you have any questions regarding this Privacy Policy or the
practices of our Websites, please contact us by sending an email to
support@levimm.com